About My Order

  Read More Shipping Update

  Read More Can I pay with a prepaid credit card?

  Read More What should I do if I have a complaint about the quality of product I purchased at an authorized retail store?

  Read More Do I have to be home to receive my order?

  Read More What will happen to my Same-Day or Express Delivery order if I use a PO box as my shipping address?

  Read More How will my order be delivered?

  Read More Can I place an order if I’m currently outside of Ontario? (US/International orders)

  Read More How do I contact the Licensed Producer of my product?

  Read More Can the OCS shipping and packaging boxes be recycled?

  Read More Can I recycle my cannabis packaging?

  Read More Why does legal cannabis seem to be packaged so excessively?

  Read More Can I purchase a product online and return it to an Authorized Cannabis Store?

  Read More Can I change or cancel my order after I’ve placed it?

  Read More What should I do if I have a complaint about the quality of product I purchased on OCS.ca?

  Read More When do I get my tracking number?

  Read More The pre-authorization on my account disappeared. Is my order cancelled?

  Read More Will all my items arrive together?

  Read More Can I return products for a refund?

  Read More Where’s my order?