About My Order

Can I purchase a product online and return it to an Authorized Cannabis Store?

Unfortunately, no. The OCS offers a 14-day return policy on all orders of cannabis products from OCS.ca in original condition within 14 days of delivery. Licensed Retailers have the ability to create their return policies at their own discretion.
What should I do if I disagree with the findings of a Quality Complaint I filed with a Licensed Producer?
Can customers use Canada Post Flex Delivery to have packages shipped straight to Post Office?