About My Order

Do I have to be home to receive my order?

If you choose Same-Day or Express Delivery at checkout, you will need to be home to receive your order and provide valid government-issued photo ID which proves you are 19 years of age or older.

In response to COVID-19, Canada Post has temporarily changed its delivery method and may take longer than usual to deliver. They will not be delivering OCS orders to your door. Instead, Canada Post will leave a notice card directing you to a nearby Canada Post Office where you can pick up your order. To retrieve your order, you will need to show   valid government issued photo ID which proves you are 19 years of age or older and reside at the shipping address of the order.

Next
What will happen
to my Same-Day
or Express
Delivery order
if I use a PO
box as my
shipping
address?
What will happen to my
Same-Day or Express Delivery
order if I use a PO box as
my shipping address?