About My Order

What should I do if I have a complaint about the quality of product I purchased on OCS.ca?

Customers should direct quality related concerns to the licensed producer. You are also welcome to share any feedback on product quality with us directly by contacting our customer service line at 1-888-910-0627. Customers may also submit quality concerns to Health Canada directly by clicking here.

Any suspected adverse reactions can be reported to Health Canada’s Canada Vigilance Program.

Can I change or cancel my order after I’ve placed it?
How long will it take to receive my order?