About My Order

How do I contact the Licensed Producer of my product?

Should you ever need to reach them, the Licensed Producer of every product must provide their name and contact details on the product label, including an email address and phone number. Each product also includes a lot number which refers to a specific harvest, or “lot” of products, which helps trace it back to quality control processes. Take note of the lot number if making a product inquiry.
Previous
Can I place an
order if I’m
currently
outside of
Ontario?
(US/International
orders)
Can I place an order if I’m
currently outside of
Ontario? (US/International
orders)
Next
Can the OCS
shipping and
packaging boxes
be recycled?
Can the OCS shipping and
packaging boxes be recycled?