About My Order
Shipping Update
Canada Post Shipping Update
Unsure of what the Canada Post strike means for your cannabis delivery?
The good news: Orders are being delivered as usual in most of Ontario, and we've recently expanded our delivery service areas.
The majority of OCS.ca orders are handled by Domain Express, so if you’re in one of its Same-Day or three-day Express delivery service areas, everything is running as usual.
However, while the strike is ongoing, Canada Post – Xpresspost will be unavailable as a delivery option.
At checkout, we’ll let you know if your address is affected. Once Canada Post resumes regular service,
Helpful tips:
- Orders placed shortly before the strike using
Canada Post – Xpresspost delivery will experience longer than normal shipping times. Please check your Canada Post tracking number for more accurate and up-to-date delivery information. - There are more than 1,700 Authorized Cannabis Stores across Ontario, many of which offer online ordering and/or delivery. You can find the store nearest you by visiting the AGCO list of cannabis retail stores or through our Store Locator.
- Look here for updates: We will update information on OCS.ca as soon as these changes are made.
Thank you for your patience, and we apologize for any inconvenience.
There are currently three options for delivery:
- Same-Day Delivery by Domain Express – $8 ($7.08 + HST)
- Express Delivery (within three days) by Domain Express – No Charge
Canada Post – Xpresspost Delivery (within five to 10 business days) by Canada Post – No Charge
Which delivery options am I eligible for?
Same-Day and Express Delivery are currently available to select customers in Southern Ontario. We are continuously working with our delivery partners to consider opportunities to expand coverage for this service to new postal codes.
To find out which delivery options are available to you, check our list of delivery areas or enter your postal code at checkout.
For Same-Day and Express Deliveries
- When submitting your order, please enter a mobile phone number (no landlines, please). We will text you order updates.
- If you select the Same-Day Delivery option, your order will arrive the same day between 5 p.m and 10:30 p.m. The cut-off time for Same-Day Delivery is 1:30 p.m.
- If you select the Express Delivery option, your order will arrive within three days between 5 p.m and 10:30 p.m.
- Get more information about delivery options.
For
Your order will be delivered to your door within five to 10 business days.
