Freedom of Information

In Ontario, a Freedom of Information (FOI) request is a written request for general records, one’s own personal information, or a correction to one’s own personal information, held by a government organization that is subject to the Freedom of Information and Protection of Privacy Act (FIPPA).

Not all information is available through FOI requests. Some records cannot be released under Freedom of Information laws. Exclusions and exemptions include:

  • cabinet records
  • court records
  • records containing certain law enforcement information
  • records that could prejudice intergovernmental relations
  • personal information that could invade the privacy of an individual
  • certain records supplied in confidence by a third party
  • most labour relations records

How to Make a Freedom of Information (FOI) Request

Requests under the Act must be made in writing. When requesting information, please provide specific details about the records you wish to access. You can use this form to make your request.

A valid FOI request must provide sufficient detail to identify the information in question and be accompanied by a mandatory $5 application fee. The $5 application fee must be made by cheque or money order payable to the Ontario Cannabis Retail Corporation. Please do not send cash through the mail. Under FIPPA’s regulated fee structure, you may also be charged for the time required to locate and prepare records, photocopying, and/or other regulated fees.

Please include the following in your request:

  • FIPPA Request Form
  • A $5.00 cheque payable to Ontario Cannabis Retail Corporation. (Only Canadian funds are accepted)

Organizations under FIPPA are generally required to respond to an FOI request within 30 days. Under certain circumstances, an organization may extend this time frame. In such cases, the party making the request will be notified.

Mail your FOI requests to:

Privacy & FOI Office
Ontario Cannabis Store
P.O.Box 4029, STN “A”
Toronto ON M5W 1K3

If you have any questions about our privacy policy or an FOI request, you can contact us by clicking here.