About OCS
Will I have to show my ID when I receive my order?
Yes. If you choose Same-Day or Express Delivery at checkout, you will need show valid government-issued photo ID which proves you are 19 years of age or older to the delivery driver.
In response to COVID-19, Canada Post has temporarily changed its delivery method and may take longer than usual to deliver. They will not be delivering OCS orders to your door. Instead, Canada Post will leave a notice card directing you to a nearby Canada Post Office where you can pick up your order. To retrieve your order, you will need to show valid government issued photo ID which proves you are 19 years of age or older and reside at the shipping address of the order.
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I recently purchased a product and now the price has been lowered. Can I be refunded the difference? I recently purchased a product and now the price has been lowered. Can I be refunded the difference?
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