About OCS
Will I have to show my ID when I receive my order?
Yes. If you choose Same-Day or Express Delivery at checkout, you will need show valid government-issued photo ID which proves you are 19 years of age or older to the delivery driver.
To accept a delivery from a Canada Post delivery agent, you must show original valid government-issued photo ID and sign for the package (due to ongoing COVID-19 restrictions, they may ask for a verbal signature instead). An order can only be delivered to an adult 19 years of age or older.
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I recently purchased a product and now the price has been lowered. Can I be refunded the difference? I recently purchased a product and now the price has been lowered. Can I be refunded the difference?
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