Need to know
- Please enter a mobile phone number (no landlines, please!). We text you order updates to keep you up-to-date
- Same-Day and Next-Day shipping is available to Toronto Island residents, you just need to meet the delivery person on the city-side ferry dock
- Unfortunately, Same-Day and Next-Day shipping is not available for PO Boxes
Am I eligible for Same-Day and Next-Day shipping through OCS.ca?
Same-Day and Next-Day delivery is currently available for select postal codes in the City of Toronto and the Greater Toronto Area. Other areas in Ontario are being considered for future expansion.
How do I get my order delivered the same day, or the next day?
If your shipping address falls within the service area, the Same-Day and Next-Day delivery options will appear as a shipping method at checkout.
- To have your order delivered the same day, you must place your order before 1:00 pm and choose the Same-Day shipping option at checkout. Your order will then be delivered between 5:00 pm and 10:00 pm that day.
- To have your order delivered the next day, you must place your order before 11:59 pm and choose the Next-Day shipping when checking out. Your order will be delivered between 5:00 pm and 10:00 pm the next day.
When will my order will be delivered?
All Same-Day and Next-Day deliveries will take place between 5:00 pm and 10:00 pm.
You will receive a series of text message updates from the delivery agent providing you with a live tracking link and status of the delivery.
You must show proof that you are over 19 years of age to receive your order. Please have your ID ready to show the driver.
How much does it cost?
Same-Day shipping is $12.17 + HST
Next-Day shipping is $10.62 + HST
For comparison, our standard shipping through Canada Post Xpress delivery costs $5.65 ($5.00 + HST) per order and arrives within 3 business days.
How does cancellation work?
Unfortunately, once you place an order it can not be cancelled; our team works very quickly to assemble your order right after you place it. If you noticed that you’ve made an error in your address – let us know immediately by calling our customer service line at 1-888-910-0627 to see if the order can be changed.
I don’t live in Toronto or the Greater Toronto Area, what are the options available for me?
We continue to offer Canada Post Xpress delivery service Ontario wide at a flat rate of $5 + HST. Currently, orders can be expected within 1 to 3 business days. However, for those in select or rural areas in Ontario, delivery can take up to 10 business days. Interested in having an in-store experience? Try out our Store Locator tool to find an Authorized Retailer near you.
What areas are eligible for Same-Day and Next-Day shipping?
Right now, Same-Day and Next-Day shipping is available in select neighbourhoods in Toronto, Mississauga, Oakville, Burlington, Milton, Brampton, Vaughan, Thornhill, Richmond Hill, Markham and Pickering. To see if your neighbourhood is eligible, enter your postal code at checkout.