Cannabis Products

Why does my cannabis product actually weigh more or less than listed on the package?

The OCS only sells regulated, quality-controlled and tested cannabis products sourced from federally licensed producers authorized by Health Canada. The products that are shipped to the OCS from licensed producers are already individually packaged and sealed with an excise stamp. Health Canada sets strict standards for the net weight and net volume included on cannabis product labels. These rules allow for weight and volume to vary from labelled amounts within certain limits. If the product is between zero and two grams, Health Canada allows for a 10 percent variance. If the product is more than two grams, Health Canada allows for a 5 percent variance. For more information, please click here.

We work with licensed producers to investigate all quality assurance complaints. To report a product quality complaint, we welcome you to contact our customer service team by phone at 1-888-910-0627 or by LiveChat.

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Can I purchase
seeds or clones
at OCS for
growing my own
cannabis at
home?
Can I purchase seeds or
clones at OCS for growing my
own cannabis at home?
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What is the
difference
between cannabis
from OCS and
cannabis from a
dispensary?
What is the difference
between cannabis from OCS
and cannabis from a
dispensary?